Resources and Acknowledgments


The SOP Center and staff would like to thank the many contributors that have provided assistance to this effort. We are grateful for the resources and the continuous support, encouragement, direction and content these dedicated professionals have provided.

The generous assistance and contribution, by the many Fire and EMS professionals, have helped to make it possible for SOP Center, to deliver the leading solution for specialized vital records, and document management. The solution includes the capability to manage thousands of documents and enables efficient policy and procedure content creation, storage, control, review, tracking, sharing, training and the distribution processes. Well-designed SOPs/SOGs are the foundation for then reviewing and assessing these documents in a learning environment.

In today's highly regulated fire service environment, many small and mid-sized and even large metropolitan departments struggle with keeping Standard Operating Procedures/Guidelines and Protocols current and have no means of monitoring the usage and compliance issue associated with these same policies procedures and protocols.

"SOPs are such a vital component of fire service administrative and emergency response operations. Departments cannot operate safely or effectively in modern society without a comprehensive set of SOPs and the management systems needed to develop and maintain them. Organizations that choose to ignore this fact are increasingly vulnerable to accidents, lawsuits, unnecessary costs, personnel problems, and damage to their professional image". (FEMA FA-197).

The incorporation of a comprehensive set of SOPs/SOGs and Protocols from the SOP Center, helps empower even the smallest departments and EMS agencies, and assists in delivering the highest level of community care.

SOP Center helps promote quality, and reliability, in fire service operations and pre-hospital care, advancing public safety, public health, pre-hospital care and emergency management response capabilities by establishing the highest level of care, ensuring safe, and efficient service delivery to the public.  


The SOP Center, solution has been built to follow the FEMA, GUIDE TO DEVELOPING EFFECTIVE STANDARD OPERATING PROCEDURES FOR FIRE AND EMS DEPARTMENTS FA-197. The guide was developed by a team of experts in the emergency services, put together by IOCAD Emergency Services Group. Participants included Fire and EMS officers, educators, attorneys, physicians, and other experts. A pdf version of FA-197 is available by clicking (HERE)  

State of North Dakota and Mr. Ed Gregoire, State EMS Training Coordinator, EMS Specialist, EMS for Children Manager. The North Dakota Department of Health, along with an expert EMS protocol writing committee has developed and graciously contributed a comprehensive set of protocols that all including every procedure that may be done by EMS Professionals.

TIDEWATER EMERGENCY MEDICAL SERVICES COUNCIL, INC. Mr. Jim Chandler, Executive Director. The TIDEWATER EMERGENCY MEDICAL SERVICES COUNCIL, INC. has developed and graciously contributed the REGIONAL MEDICAL PROTOCOLS, 10th EDITION (2010). The council's 24-member board of directors represents the 10 cities and counties within the Tidewater EMS region plus six other medical organizations.

The Phoenix Fire Department and Fire Chief Bob Khan. Chief Khan oversees a department of more than 2,000 members, 57 fire stations, and a $300 million budget. Chief Kahn is recognized leader for his work in the community and for his work educating the public on life safety issues, Chief Kahn, and the Phoenix Fire Department has graciously contributed many of the most important and complex standard operating procedures and guidelines facing departments.

Tempe Fire Department and Chief Mark Simmons. Chief Simmons has been has been a member of the Tempe Fire Department for over 31 years. The Tempe Fire Department was the First Internationally Accredited Department in the Nation.  And is fully accredited through the Commission on Fire Accreditation International. Chief Simmons and the Tempe Fire Department has graciously contributed many of the most important and complex standard operating procedures and guidelines facing departments.